I've been dusting off some of my previous work on these three subjects in preparation for some workshops that I'm going to be doing in a few weeks. I've created a presentation for each topic and posted to www.slideshare.net/chrisbernard.
The topics are:
Innovation and interaction design. This gives a high-level overview of the processes and techniques that commonly used to design digital experiences today. However, I'll caveat thought and say I don't think the processes described can account for the impact we're seeing social media and it's inherent network effects reflected in the planning process. Something that we probably need to solidify a bit. Plus, I think this way of working (and the inherent artifact porn that is generated) is fundamentally too slow and far removed from the digital software and interfaces we build. We need to define new standards and demand more of our tools to become more effective and productive in this area.
Brainstorming. A simple overview of the concepts and techniques where I discuss the default method we used at the Institute of Design. It's doubtful you'll have tremendous success doing this the first time without a little help and alot of planning but once you can put a core team through this exercise a dozen or so times on different problems you'll find your design team becoming like an improv theatre group.
User Research. An overview of methods and a case study from work I did at the Institute of Design. Not a how to for collecting the information as much as instruction on what designers do WITH the collected information and why it's valuable. Slight tangent here. Agile methods and IxD are a hot topic these days and I think this presentation covers some of the value-adding components of design. Enjoy.